Introduction
This is the privacy policy of Find a Builder Ltd of 25 Leith Mansions Grantully Road, London, W9 1LQ. Registration number:7677435 and for this website at https://find-a-builder.com/. We take care to protect the privacy of customers and users of this website. Set out below is an explanation of how we process information about visitors to the site. We take your privacy very seriously. We will not supply the personal information we collect about you to anyone else; you may see the data we hold about you by clicking on your name after signing-in. You can also see the data we hold about your jobs or projects by clicking My Jobs or My Projects after signing in. We will ensure that all such information is processed fairly and lawfully, in accordance with current UK legislation and we aim to meet current internet best practice, including but not limited to the Data Protection Act 1998 and the Privacy and Electronic Communication Regulations 2003. For the purposes of the Data Protection Act 1998, the Data Controller is Find a Builder Ltd. We will not collect sensitive personal information about you without your explicit consent. Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. This policy was last updated on 1st September 2012.
Collection Of Personal Information
The information we collect and store during normal use of the site is used to monitor and analyse how parts of the site are used. Such use does not result in any personally identifiable data being collected or stored. You have the option on certain pages within this site to submit personal information to Find a Builder Ltd in order that we might send you further information or email alerts. Explanations as to how this information is to be used can be seen by clicking "How it Works" in the top menu. Our use of your data is covered under the Find a Builder Ltd terms and conditions. If you have submitted personal information through this website and wish us to cease using it for the purposes submitted, please send an email to [email protected] so we know what you wish us to do. The following statement sets out our policy regarding the personal information which we collect through our website.
Information We Collect
We collect information about you when you use the Website. This may include your name, address, telephone number, email address. If you contact us, we may keep a record of that correspondence. We also collect non-identifiable information on our users by:
• click-stream data
• HTTP protocol elements
• search terms
This data will be used for the following purposes:
• completion and support of the current activity
• website and system administration
• research and development.
This data will be used by us and our agents. The word ‘non-identifiable’ means ‘there is no reasonable way for the site to identify the individual person this data was collected from’. We collect details of your visits to our site including, but not limited to, traffic data, location data, cookies, weblogs, and other communication data, and the resources that you access.
Use Of Cookies
A cookie is a text file stored when a user browses the web. Cookies record that certain areas of a website have been visited by your computer. This website uses cookies for three distinct purposes:
Session tracking – a temporary cookie is issued for each visit to a website to provide authentication and access control services. This cookie is erased when the web browser is closed.
Automated authentication – when a user selects the "Remember me next time" option when logging in, a permanent cookie is issue to allow the website to recognise an individual user. The cookie itself does not record any personal data but instead stores a unique code that allows the website to automatically authenticate the user on a return visit. This cookie is erased when the website's sign out facility is used.
Analytics and reporting – we use Google Analytics to provide clients with reporting and statistics on website usage. Permanent cookies are issued to track user visits but do not contain any data that can personally identify an individual user.
Information We Use
We use the information collected to provide and personalise our services both online and offline. This may include using your information for the purposes of administering membership services. It may also include dealing with your enquiries, conducting quality assurance and training our staff. We may use the information you submit for promotional purposes. For example, this may include providing you with information about products and services by email, telephone or post. If, at any time, you would like to opt-out of receiving future promotional material from us, you can simply write to us at the address given in the Introduction above. By using the website, you agree to us using your personal information in this way.
Looking After Your Information
We take appropriate security measures in relation to the sensitivity of the information that we hold on you. We will not hold your information on our systems for any longer than is necessary for us to meet the purpose of holding that information. Where you have made us aware that the information that we hold about you is inaccurate or not up to date, we will update that information. You have the right to request a copy of the personal information that we hold about you. Please address any requests to Find a Builder Ltd at the contact address set out above under Introduction. All information you provide to us is stored on our secure servers. Where you have chosen a sign-in that enables you to access certain parts of our site, you are responsible for keeping the password within this sign-in confidential. We ask you not to share your password with anyone. Our websites may, from time to time, contain links to and from the websites of our partner networks, and advice services. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. Your bank account details are not stored within our online system and all sessions handling such details are encrypted and protected by or SSL Certificate.